Answer every customer question from your real manuals — not from a guess.
Zerebra builds a support agent that answers only from your actual product documentation — and cites the exact manual and page for every answer.
support-agent · ENQ — What's the torque spec for the M12 flange bolts on the X-40?
Tighten the M12 flange bolts to 86 Nm in a star pattern, in two passes.
Your best people have become a human help desk.
Your products are documented in thousands of pages of manuals, spec sheets, and service bulletins. But when a customer or a field technician needs an answer now, that knowledge is impossible to search fast — so your experts answer the same questions on repeat, and a generic AI chatbot will happily invent a torque spec it can't back up.
A support agent that only answers from your documentation.
Zerebra composes a support agent from your curated knowledge bases — your Product Manuals KB plus your Policies KB, each owned and kept current by the team that knows it best. It cites the exact manual and page for every answer, and if it isn't documented, it says so instead of inventing one. Prefer your own tool? Connect Copilot Studio or Google to the same knowledge bases over MCP — in every language you sell in.
Customers self-serve accurate answers instead of waiting in a queue.
Field technicians get the right spec on the first try, with the source attached.
Your senior experts stop answering the same question 40 times a week.
Every answer is auditable — you can always show where it came from.